Contrary to instinctual reaction to threats, “fight” or “flight” is not a strategy. Bing-fa, an Eastern military philosophy term described in the Art of War by Sun Tzu, teaches us to instead concentrate on advancing our position in an organized and systematic way, using each challenge as a stepping stone to a new position…
RMS seeks to provide perspective and resources to
assist its clients as they work to advance their position
in the marketplace
RMS understands the economic value of supply and demand and the challenges of maintaining the delicate balance between service utilization, consumption and demand and the commitment of skilled, knowledgeable and talented labor resources.
RMS offers strategic, scalable solutions to help balance the scales.
Some of the tangible benefits customers experience when engaging RMS:
- Increased organizational flexibility and agility
- Improved quality assurance and quality control
- Transform traditional fixed operational costs to variable, scalable costs
- Expand and contract operational and administrative resources based on actual patient-demand driven metrics
- Improve budget flexibility and adaptability to market demands and impact of ACA initiatives
- Allows hospitals and care givers to focus on core competencies of providing healthcare services
Resource Management Solutions (RMS) is a business management and consulting service company; catering to the specialized patient call center demands and administrative challenges of the healthcare industry. RMS offers administrative Business Process Outsourcing (BPO) solutions, in-service “embedded” resources, regulatory compliance consultation services, as well as a full array of Extended Business Office (EBO) solutions tailored to meet client specific fiscal and operational objectives.
Some of the Services RMS offers:
- Customer Care Call Center Resources
- Business Process Outsourcing (BPO) and Extended Business Office (EBO) Services
- Office Administration Resources
- Patient Access and Insurance Eligibility/Verification Services
- Patient Accounting / Insurance Billing and Follow-up Training Seminars
- Insurance Claim Denial Management
- Primary Billing
- Insurance Follow-up and Secondary Billing
- Patient Statement Billing
- Financial Aid and Charity Care Application Administration
- HIPAA/HITECH Compliance Consultation Services